Priced per product, because a product is what it costs us.

They are logged so you can see what the site said, and then dropped. A price on a supplier page is very often another currency, a sale price that expires, or the price of a related product in the sidebar — and shipping one of those is worse than shipping nothing.

The only price that reaches your CSV is the one in your own column, and it is checked as typed before any number is pulled out of it. A barcode, a date, 15 - 20 or 129 kr 50 are all refused outright rather than silently becoming 4006381333931, 20240501, 1520 and 12950. Two numbers in one cell is never a price, because which one is the price is unknowable.

A row with no usable price still imports — as an unpublished draft, tagged MISSING-PRICE. Nothing ever goes on sale at 0.00.

The fetch escalates on its own: a free plain request, then a residential proxy if that was blocked, then a full browser render if that was blocked too. Most sites stop at the first or second step. Separately, links that failed or came back thin get a second chance against a different site selling the same product, confirmed by matching GTIN or a vision check before anything is swapped in.

When a page still will not read, the row is not silently dropped and it is never invented. It lands in the failed-links file with its row number, everything you pasted for it, and the actual reason.

And it costs you nothing: only a finished product with a photo uses a credit. A link that will not read, or a product with no usable photo, is not charged.

You do. It is your CSV, your product copy, your store. We claim nothing in it, we do not resell it. Your current batch, your edits to it and your uploaded sheets are kept on our server so a restart or a redeploy does not lose your work; they are replaced when you start a new list. Your account also records how many products it used.

Fix it before you import — that is rather the point of handing you a CSV instead of pushing straight into your store. Nothing is live until you import it, and nothing with a missing price or a missing image imports as anything but a draft.

The rewrite is instructed to use only facts that are on the source page and never to name the retailer it read. When the vision pass is unsure what the product actually is, or the title and the description point at two different kinds of thing, the row is tagged NEEDS_REVIEW — filter that tag in your Shopify admin and you have your review queue.

It will still get things wrong sometimes. It is a language model reading a supplier's marketing copy. What it will not do is invent a specification that was not on the page.

Yes — Amazon has its own adapter rather than going through the generic path, and it collapses by ASIN, so the same product pasted three times with different slugs and tracking parameters becomes one product and the two drops are reported with the row they duplicated.

Amazon is also the most likely of any source to need the expensive fetch tier, which is part of why the pricing is per row rather than flat.

Mechanically: we gather the candidates, upgrade each to the largest version the supplier's CDN will serve, throw out logos, badges, swatches and tracking pixels, merge the same picture at different sizes, and verify every URL actually loads. Images that turn up on two or more products in one batch are store banners, not products, and are stripped. The URLs go in the CSV and Shopify re-hosts them free on import. Optionally we sharpen genuinely small ones. A photo is only redrawn by AI when you ask for it — by ticking it on the review screen, or with a batch switch for weak or watermarked photos — because redrawing can change small details. A redraw is checked against the original before it is kept, you see every one before you import, and you can undo it.

Legally: that is between you and your supplier, and we are not going to pretend otherwise. Finding a photo does not license it. Plenty of distributors grant image rights to their resellers in the dealer agreement — plenty do not, and marketplace listing photos usually belong to whoever shot them. Check before you publish. We give you the file; we cannot give you a licence to it.

No, and that is deliberate. You get a CSV in Shopify's standard product-import layout — one row per product plus a row per extra image — and you import it yourself. It means you can read the whole batch before anything touches your store, and fix a hundred rows in a spreadsheet in the time an API integration would take to fix one.

No. One credit is one finished product with a photo. A link that will not read, or a product that came back with no usable photo, costs nothing — our failures are not your bill.

Before a run starts, the app checks that your credits and your daily ceiling would cover every row if every one finished, so a batch is never stopped halfway. You are then charged only for the ones that did. The daily counter rolls over at midnight UTC, and Check rows finds dead links without spending anything.

Yes, with a top-up. When a batch would not fit in what is left, the app says so before anything is spent, and we add extra products the same day at your plan's own rate — $0.60, $0.50 or $0.33 — invoiced with the month. Top-ups never expire. There is no penalty rate, because a punitive overage just makes people split one sheet across two accounts, and splitting the sheet breaks the one thing that matters most here: one run, one row numbering.

The daily ceiling on your account is a different thing. It is a burst limit that stops a runaway paste from spending a month of API budget in an afternoon, and we will raise it for a day if you ask.

You choose, for each batch and each time you send photos. Both make the same photo and run the same checks; only the wait and the price differ.

• Fast — each photo is back in about a minute. Half a credit a photo. Use it for a few photos you are looking at now.
• Economy — the photos wait in a queue and come back within a few hours, often sooner. A quarter of a credit a photo. Use it for a big batch: start it, close the page, and the new photos are on your products when you come back.

On Studio, a product at $0.50 with three photos redrawn costs $1.25 at Fast or $0.88 at Economy. Only photos that pass the checks are charged, and undoing one gives its credit back.

That is what step two of getting access is. Send two or three of your own supplier links with your request and we put them through and send back exactly what comes out — the CSV, and the honest note if your suppliers are hard to read. It costs you nothing and it costs us a few cents, which is a much better trade than a refund conversation three weeks later.